Status – Insurance company
Medical facility – cashless only for 24 hrs hospitalization, pre-planned hospitalization
Facility – only Inpatient
Applicability – All category of patient having valid HDFC ERGO ID card
Mandatory Term – HDFC ERGO ID card & Photo ID proof
Payment Terms – Bills submission within 30 days from the final discharge date.
A deposit of Rs. 5000/- is required to be paid at the time of admission towards deductions, if any, at the time of bill settlement by the TPA. The deposit will be refundable once the payment is received by the hospital after deducting the expenses not sanctioned/remitted by the TPA.
The patient needs to submit the pre authorization form with entitled class of accommodation & duly filled by the consultant to process for approval before admission, TPA/Insurance co-ordinator will assist you for the same. Insurance ID card and photo identity proof need to submit along with pre authorization form.
In case of emergency, cashless admission can be granted on producing valid identity card / policy copy. Patient / patient’s relative should inform to the insurance department within 8 hours.
Assistance to initiate procedure for availing cashless facility is provided by the corporate/TPA assistance during working days.